Business Computer Solutions

In: Computer Service

Contact: Chris Delaney

Unit 16, Leigh Road, Haine Industrial Estate, Ramsgate, Kent. CT12 5EU

https://www.bcs365.co.uk

We are BCS: an award-winning IT support and security Managed Service Provider (MSP) based in Thanet.

With a proud distinction of being employee-owned since 2018 and boasting over a 99% customer satisfaction rate with our incredible 15 minute response-time guarantee, BCS brings the personalised touch of small business service to the businesses from all industries across Kent and the South-East.

Customer care is at the core of all BCS operations, with our dedicated team of IT Support Engineers, Security and Compliance experts, and personalised account management tailoring to your individual needs, we’d love to help you in propelling your business into this increasingly digital world!

We're with BCS because we trust them implicitly. We’ve worked with them for a very long time and they have intimate access to our systems, and with the security situation these days, you need to work with people that you can trust, and we do. BCS run anti-virus software on our systems, they monitor remotely all the time, they have a system that raises tickets and they fix things without us even being aware of them, and to date we haven't had a security problem.

Richard Keel - Managing Director, Keel Toys

I couldn’t do what BCS do. Thanks to them, we don’t need to worry or think about the tech side of things and they are also great at not making you feel stupid for asking what might seem a naïve technical question. Accountancy also uses a lot of specialist software now, but BCS takes the time to learn what we use and stay on top of updates and so on. We are one of their oldest clients, if not the oldest, and like any sensible business we regularly review what the BCS service costs us, but our 20-year association says it all.

Mike Sole - Partner, Batchelor Coop

I have worked alongside BCS for over 3 years now and cannot speak more highly of them. I have built up a very good relationship with lots of the staff at BCS, especially Acorn’s Primary Engineer Dominic. They are very honest about what they think is best for us at Acorn but are also willing to listen and alter their approach to suit us specifically. I was very new to IT when I first took on the role and Dom has walked me through a lot of what I’ve needed to learn to be able to manage the IT at Acorn effectively. I personally owe them a lot for helping me so much to be able to do what’s best for Acorn from an IT perspective and will always appreciate all the help they have given me and Acorn Homes.

David Cheeseman - Project and H&S Supervisor, Acorn Homes

Please add some more feedback icons as “Good” just isn’t enough. Please add “Excellent” and “Outstanding” with extra smiley faces and maybe hands waving in the air!! Always very happy with BCS support - Always “OUTSTANDING”!

Institute of Legal Finance & Management

Another speedy resolution from the awesome Ladies & Gentlemen from the IT crowd. Always super helpful and eager to get to the bottom of any tech issues. Would highly recommend them to everyone and anyone.

Morgan Jones Recruitment

The BCS Team are always attentive and happy to help. They respond so quickly and I have had numerous issues resolved in under 30 minutes allowing us to get back to work with little disruption. Great work and great support! Thank you.

Manor Care Home Group

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