Lighthouse Charity Responds to 30% Increase in Demand for Support.  

15th May 2024
Tom McConkey

Lighthouse Charity Responds to 30% Increase in Demand for Support.  

The Lighthouse Construction Industry Charity has published its 2023 Impact Report which details the vital support and impact  they have delivered to our construction community in the UK and Ireland. 

With a unique focus on emotional, physical, and financial wellbeing support, the charity has delivered  £3,927,992 of charitable support and been a beacon of hope to 4435 families in need, a 30% increase on the previous year.

Against a challenging backdrop of continued cost of living increases, material price rises, unpredictable workloads and labour shortages, the report reflects a year of resilience, growth, and impactful initiatives.

For every £1 of charitable spend the charity created £10.06 of social value, a figure which reflects the impressive array of proactive and reactive support available for both individuals and organisations alike.  The report also outlines some of the strategic collaborations that have facilitated sustainable futures for the people in our industry and to support  a new generation of workers.

The charity’s caseworkers played a pivotal role, supporting 2435 complex cases and securing £1,675,309 of funding through collaborative working with other charities and ensuring that people were accessing their statutory entitlements.

There was a 20% increase in the number of people accessing vital counselling services, with a huge 42% of the charity’s grant expenditure being invested in fast access to both virtual and face to face counselling offering vital support with a variety of emotional wellbeing issues.

One of the charity’s most impactful front-line interventions has been the hugely successful  #MakeItVisible on site initiative. In 2023 the team visited 390 sites, reaching almost  26,000 site operatives, contractors, and allied trades, some of the industry’s most vulnerable workers. The charity’s on-site team share their own struggles in  a down to earth and relatable way, encouraging others to speak openly too, Last year the on-site team made a life-changing and life-saving impact with 139 workers experiencing suicidal thoughts.

In 2023 their Critical Incident Support team were called to  49 locations and supported 850 people affected by a serious or fatal on-site incident. The specialist team provides immediate support offering a ‘safe space’ for people to share their concerns and signpost to specialist trauma counsellors if necessary.

Aimed at equipping workers with the soft skills they need to navigate today’s challenges, the charity also extended their portfolio of training within their Wellbeing Academy which saw the introduction of self-paced eLearning. These  on demand modules respond to the diverse  needs of a transient workforce with demanding work and home time commitments. The Wellbeing Academy delivered 436 courses and trained 3606 individuals.

Summarising on the report’s findings,  Sarah Bolton, CEO of the Lighthouse Charity said it was encouraging to see more people reaching out for support. “We are constantly looking for new ways to amplify our message of support and ensuring that we reach those who may not know how or where to ask for help. Our #MakeItVisible on site team do a fantastic job of reaching out to the sites and meeting some of our most vulnerable workers. We’re also increasing the number of collaborative  partnerships with other providers to offer specialist support to meet the diverse needs of our construction community.

Our Impact Report is an annual opportunity to highlight our successes and reflect on what has worked well. It’s also an opportunity to identify and understand how we can be better and how we can support our industry’s wellbeing in every way.

Our key message remains constant; no matter how small or large the problem may seem,  we will always be able to help, and if we can’t be able to signpost to someone that can.”

Full 2023 Impact Report here

If you or anyone you know is struggling, reach out for free and confidential support now

24/7 Construction Industry Helplines;  0345 605 1956, (UK)  1800 939 122 (ROI)

Live chat lighthouseclub.org  constructionindustryhelpline.com  makeitvisible.info

Text HARDHAT to 85258 (UK) 50808 (ROI)

 Notes to Editors

Images; Front cover & Key performance Stats Pages

About the Lighthouse Construction Industry Charity

The Lighthouse Construction Industry Charity is the only charity that provides emotional, physical and financial wellbeing support to the construction community and their families, offering a wide range of free and widely available pro-active resources.

The charity offers a free and confidential 24/7 Construction Industry Helpline, live online chat service and text HARDHAT service which provides a range of information, guidance and support on a huge variety of wellbeing issues. These services are complemented by their free Self Support App which offers another route to support, along with their Lighthouse Beacons who provide a safe space for people to share concerns.

Their Wellbeing Academy offers a variety of free soft skills and leadership training delivered across a variety of platforms to suit every learning style from self paced eLearning, tutor led online training and bespoke onsite training.

Lighthouse Construction Industry Charity PR Contacts 

Marketing & PR Manager Michelle Finnerty

email: michelle.finnerty@lighthouseclub.org or Tel: 01473 913125  

Head of Marketing and Communications Jon Howcroft

Email; jon.howcroft@lighthouseclub.org or tel 01473 9

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